Your privacy and data security are fundamental to our mission. Learn how we protect and handle your information with enterprise-grade standards.
πTLS Encryption
πΊπΈUS Data Location
π‘οΈZero Data Sale
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256-bitEncryption
99.9%Uptime
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Data Location
United States
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Encryption
TLS in Transit
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Storage
Cloudflare R2 at Rest
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Last Updated
October 26, 2025
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Overview
Syntrix Security, LLC ("Syntrix Security," "we," "our," or "us") is committed to protecting your privacy and the confidentiality of information you share with us. This policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our client portal, or interact with our services.
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Information We Collect
Information You Provide
Name, email address, phone number, and company details via forms
Portal login credentials (email and password) and session cookies
Information sent in business communications
Information We Collect Automatically
Browser/OS and device type
Approximate region and IP for security and analytics
Pages visited and time on site
We use privacy-focused analytics that do not store identifiable user profiles.
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How We Use Information
Provide and maintain services and client/employee accounts
Improve site reliability, security, and user experience
Respond to inquiries and support requests
Maintain legal and business records
Detect, prevent, and investigate security incidents or fraud
β We do not sell, rent, or trade personal information.
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Cookies & Analytics
We use functional cookies required for client and employee login, session security, and fraud prevention (e.g., Turnstile). Optional, privacy-preserving analytics help us understand aggregate usage.
Essential Cookies
Required
Session cookies for authentication and security.
Analytics Cookies
Optional
Used only in aggregate to improve the site; no cross-site advertising.
Global Privacy Control (GPC): On first visit, if your browser signals GPC, we default analytics to off and do not show the banner. You can opt in any time.
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Your Privacy Choices
Manage non-essential cookies and analytics at any time. Your selection is stored locally and can be changed whenever you like.
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Data Retention
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Contact Inquiries
Removed or anonymized within 12 months of resolution
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Client/Employee Data
Retained during contract, securely deleted after (subject to legal retention)
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Analytics
Anonymized and retained only in aggregate
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Information Sharing
We share data only with service providers (hosting, email delivery, analytics) under confidentiality and data-processing agreements, or where required by law. We do not share data with advertisers.
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Security & Encryption
We apply layered controls aligned to current best practices:
π In Transit
HTTPS with modern TLS; HTTP Strict Transport Security (HSTS) enforced
πΎ At Rest
Cloudflare R2 with provider-managed encryption at rest
Requests are processed on Cloudflare Workers at the network edge; only the minimum necessary data is handled per request.
Uploads
Files you submit via the portal are stored under role-scoped keys and are accessible only to authenticated users in your role.
Regions
Data at rest is stored in Cloudflare R2 in the United States (North America). Contact us if you require different regional placement.
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Primary Storage Location
Cloudflare R2 - United States (North America)
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International Transfers
If you access our site from outside the configured storage/processing regions, your information may be transferred as needed to provide the service, subject to appropriate safeguards and contracts with our providers.
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Your Rights
Depending on your location, you may:
Request access, correction, deletion, portability
Object to or restrict processing
Withdraw consent where applicable
Lodge a complaint with a data-protection authority
π΄ California Residents
You may request disclosure and deletion and opt out of sale/sharing. We do not sell personal data.
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Changes
We may update this policy and will reflect changes with a revised date. Material changes may be announced via banner or direct communication when feasible.